Anger at Work: How Negative Emotions Cloud Judgment

Check out our comment feature!

New Wharton research reveals that angry people often lose the ability to see problems from another point of view, which can hamper efforts to resolve conflict. Anger is a particularly negative emotion in the workplace. It can rub off on managers, subordinates or co-workers, making them keep their distance or walk on eggshells around the person who is upset. New research from Maurice Schweitzer, Wharton professor of operations, information and decisions, and Jeremy Yip, management professor at Georgetown University, shows that being angry at work can create even more significant problems. Their research — based on six experiments — reveals that angry people often lose the ability to see problems from another point of view, which can hamper efforts to resolve conflict. Schweitzer and Yip spoke to Knowledge@Wharton about their paper, “Losing Your Temper and Your Perspective: Anger Reduces Perspective-Taking,” which was published in the journal, Organizational Behavior and Human Decision Processes. *[This feature was originally published by Knowledge@Wharton, a partner institution of Fair Observer.] The views expressed in this article are the author’s own and do not necessarily reflect Fair Observer’s editorial policy.

FO° Talks: US–Israeli Relations Explained, Part 3: Shifting Coalitions

May 31, 2025

FO° Talks: US–Israeli Relations Explained, Part 2: Consequences of the Six-Day War

May 29, 2025

FO° Talks: US–Israeli Relations Explained, Part 1: Post-World War II

May 27, 2025

FO° Talks: Islamist Terrorist Attack Triggers New India–Pakistan Tensions on Restream

May 21, 2025

FO° Talks: An Indian Ringside View of the Russia–Ukraine Conflict

May 20, 2025

FO° Talks: A Ukrainian Refugee Reflects on the Russia–Ukraine War

May 17, 2025

FO° Talks: Why US Soft Power Is Now Declining Dramatically

May 12, 2025

FO° Talks: The Story of the Indian IT Industry

May 11, 2025

FO° Exclusive: Mark Carney Leads Liberals to a Fourth Consecutive Victory

May 10, 2025

FO° Exclusive: Pakistan’s Deadly Islamist Terror Attack, India’s New Water War

May 09, 2025

FO° Exclusive: Tariffs and the New Donald Trump Economic Revolution

May 08, 2025

FO° Talks: RDC, Rwanda and M23 Rebels

FO° Talks: The Culture of Culture, Part 2: Memory, Melody and a Forgotten Opera

April 27, 2025

FO° Talks: How India’s NASSCOM Was Born

April 26, 2025

FO° Talks: Why the Media Buried the Truth, the JFK Files

April 21, 2025

FO° Talks: The Culture of Culture, Part 1: The Classical Music Concert

April 20, 2025

FO° Talks: International Law in the New Donald Trump 2.0 World

April 19, 2025

FO° Talks: Josef Olmert on Syria, Part 9: Predicting Syria’s Future

April 18, 2025

FO° Talks: Josef Olmert on Syria, Part 8: Unstable Political Structures

April 13, 2025

FO° Talks: The Culture of Culture, Part 3: In the Beginning, There Was Silence

April 12, 2025

 

Fair Observer, 461 Harbor Blvd, Belmont, CA 94002, USA